Policies
Cancellation Policy
To avoid late cancellation fees, please call (909) 453-3222 or contact us AT LEAST 24 hours before your appointment. A failure to cancel 24 hours prior or NO SHOW will result in a $25 fee.
Cancellation fees will be automatically charged on your next appointment. Please keep in mind, your appointment time is reserved especially for you; not showing leaves your technician with an empty chair.
Late Policy
We ask that clients please arrive 10-15 minutes early so that we may start your service on time. A late arrival may reduce your appointment time, but will be responsible for full payment. We will make every effort to accommodate your full appointment, but this is not always possible based on our schedule. We cannot guarantee appointment if you arrive more than 15 minutes late.
Deposits
Perfect Image Medical Spa will have the right to require a $50-$500 deposit to secure an appointment depending on procedure. The deposited amount will be applied to your service. For cancellations 50% of deposit will be reimbursed. After 6 months, if a treatment package was paid in full, only a medspa credit will be refunded if paid treatments were not completed.